The dispatcher of the emergency dispatch service

The course is aimed at training specialists who carry out round-the-clock monitoring, coordination and prompt response to emergency and emergency situations in residential, public and industrial buildings. The training program has been developed taking into account the current regulatory requirements and standards.

Who needs training

The training is designed for:

• Dispatchers of emergency dispatching services of enterprises and organizations;
• Specialists responsible for coordinating the work of emergency teams;
• Operators of control rooms for housing and communal services (housing and communal services), industrial facilities and social institutions.

The training program

The course program includes:

• Organization of the work of the emergency dispatch service;
• The procedure for receiving, registering and processing emergency calls;
• Interaction with emergency services and operational units;
• Fundamentals of occupational safety and industrial safety;
• Actions in case of emergency situations (pipeline breakouts, power outages, gas leaks, etc.);
• The main requirements of legislation in the field of operation of buildings and structures.

Training formats

• Face–to-face training – classes with teachers, practical discussions and testing;
• Distance learning is the study of material through electronic platforms, webinars and video lectures.;
• The mixed format is a combination of face-to-face classes and online learning.

A document based on the results of the training

After successfully completing the course and passing the exam, students receive a standard certificate confirming their qualifications.

Order training right now to ensure the safety of your employees when performing high-rise work!